About us
1. Shipping Methods
We offer standard & fast shipping options to meet your needs. Shipping methods available will be displayed during checkout and may include standard, expedited, and express shipping. Please select the option that best suits your needs.
2. Shipping Costs
Shipping costs are calculated based on your state, the size and weight of your order, and your delivery location. The total shipping cost will be displayed at checkout before you finalize your purchase.
3. Processing Time
a. Order Processing: Orders are typically processed within 2 to 3 business days from the date of purchase. Please note that processing times may be longer during peak periods, holidays, or sales events.
b. Order Confirmation: Once your order is processed, you will receive an order confirmation email with details about your shipment and a tracking number (if applicable).
4. Delivery Times
a. Estimated Delivery Time: Delivery times vary based on the shipping method selected and your delivery location. Estimated delivery time 5 to 7 days also you will be provided during checkout and in your order confirmation email.
b. Delays: While we strive to ensure timely delivery, we cannot guarantee delivery dates. Delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.
5. International Shipping
We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Customs duties, taxes, and fees may apply and are the responsibility of the recipient.
6. Shipping Restrictions
a. P.O. Boxes: We do not ship to P.O. Boxes. Please provide a valid street address for delivery.
b. Remote Locations: Shipping to remote or hard-to-reach locations may incur additional fees or extended delivery times.
7. Tracking Your Order
You can track the status of your order using the tracking number provided in your order confirmation email. Please allow up to 24 hours for tracking information to be updated.
8. Shipping Issues
a. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at support@crazze.com for assistance. We will work with the carrier to resolve the issue.
b. Incorrect Address: If you provide an incorrect or incomplete shipping address, we are not responsible for any delays or delivery issues that may occur. Please ensure that your address information is accurate before completing your purchase.
9. Returns and Exchanges
For information about returning or exchanging items, please refer to our Return Policy, which is available on our website.
10. Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us at:
Crazze
Email: support@crazze.in